Terms of service

By accessing and using this website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this site.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice.

2. Products & Orders

All products are subject to availability. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.

We make every effort to display product details accurately, but we cannot guarantee that all descriptions, images, or pricing are completely error-free.

3. Payments

All payments must be made in full at the time of purchase. By placing an order, you agree that the payment information provided is accurate and authorized.

4. Shipping

Please allow 7-13 days for order processing and shipping. Delivery times may vary due to carrier delays or high order volume.

We are not responsible for delays once an order has been shipped.

5. Refunds & Returns

All sales are final. We do not accept returns, exchanges, or cancellations.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at elysiar225@gmail.com.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

7. Contact Information

For any questions regarding these Terms of Service, please contact:

Email: elysiar225@gmail.com

8. Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

Please ensure that your shipping address is entered correctly at checkout. If a package is lost or stolen, customers should contact the shipping carrier directly to file a claim.

9. Chargebacks & Fraud Protection

By placing an order, you agree not to initiate fraudulent chargebacks or payment disputes.

If a chargeback is filed for a completed and delivered order, we reserve the right to provide proof of purchase, shipping confirmation, tracking information, and customer communication to the payment provider.

Fraudulent activity may result in refusal of future service.

10. International Shipping

We may offer international shipping to select countries. Customers are responsible for any customs fees, import taxes, duties, or additional charges required by their country.

We are not responsible for delays caused by customs processing or international shipping carriers.